tk333's Privacy Policy

Welcome to the tk333 platform. This Privacy Policy ("Policy") explains what information we collect when you use our website, how we process it, and in what circumstances we may share it with third parties. By opening an account with tk333 or using our services, you agree to the terms of this Policy.

Our Terms and Conditions apply together with this Privacy Policy. If there is any conflict between them, the Terms and Conditions will take precedence.

1. What Information We Collect

1.1 Information Provided at Registration

When creating an account with tk333, you provide the following details:

• Full name and date of birth
• Mobile number and email address (where applicable)
• Username and password
• Documents required for identity verification

1.2 Information Collected Automatically While Using the Service

When you browse the tk333 website or use the mobile app, our system automatically records certain technical information:

• IP address and device identifier details
• Browser type, operating system and screen resolution
• Time of site access, page view history and session duration
• Information collected through cookies and similar technologies

1.3 Financial Transaction Information

During deposits and withdrawals, we record the transaction amount, time, payment method (such as bKash, Nagad or Rocket) and the associated reference number. We do not store any mobile banking PIN or password.

2. Purpose of Data Collection

We use your information for the following purposes:

• To create, verify and manage accounts
• To process financial transactions including deposits, withdrawals and bonus payments
• To provide customer service and respond to support requests
• To protect platform security and prevent fraud
• To verify identity in compliance with applicable laws
• To improve service quality and analyse user experience
• To send promotional communications where applicable (if you have given consent)

3. Data Sharing and Third Parties

3.1 Authorised Third Parties

tk333 may share certain information with selected third parties, but only to the extent necessary for operating the service:

• Payment processors — to complete transactions
• Identity verification providers — as part of the KYC process
• Software and technology partners — to support platform operations
• Analytics providers — to measure site performance

3.2 Legal Obligations

We may be required to disclose your information in the event of a court order, a law enforcement investigation or other applicable legal requirement. In such cases we will provide only the limited information required by law.

3.3 No Sale to Third Parties

tk333 does not sell, rent or transfer your personal information to third parties for any commercial purpose. Selling data of any kind to marketers or data brokers is outside our policy.

4. Cookies and Tracking Technologies

Our website uses cookies. Cookies are small text files stored in your browser that improve the functionality of the site. We use three types of cookies:

• Essential cookies: to maintain login sessions and ensure security — these cannot be disabled
• Functionality cookies: to remember language preferences and account settings
• Analytics cookies: to understand site usage patterns — you can control these from your browser settings

Most browsers allow you to accept or reject cookies. However, disabling cookies may cause some site features to not work properly.

5. Data Security Measures

tk333 applies several technical and administrative measures to protect your information:

• Data transfers are secured through SSL encryption
• Passwords and sensitive information are stored in encrypted form
• Only authorised staff have access to specific data
• Regular security testing and updates are in place
• Systems to detect unusual transactions or login activity are active

Although we follow strong security practices, transmitting information over the internet is not entirely without risk. You also bear responsibility for keeping your account password confidential.

6. Data Retention Period

We retain your information for as long as your account is active and as long as necessary to provide the service. Even after an account is closed, certain information may be retained for a specified period for legal obligations, dispute resolution or audit purposes. Transaction records in particular are retained for an extended period.

7. Your Rights

As a tk333 user, you have the following rights regarding your own information:

• Access: You may request to know what information we hold about you
• Correction: You may request that incorrect or incomplete information be corrected
• Deletion: You may request that your information be deleted in certain circumstances, though this may not be possible where legal obligations exist
• Marketing opt-out: You may request to stop receiving promotional messages at any time

To exercise these rights, contact us directly through the details provided below.

8. Privacy of Minors

tk333 is an adults-only platform. Use of our services is strictly prohibited for anyone under 21 years of age. We do not knowingly collect personal information from any minor. If we become aware that a minor has created an account, that account and associated information will be deleted immediately. We discuss this in detail in our Responsible Gaming guidelines.

9. Links to External Websites

Our site may occasionally reference third-party websites. Those sites have entirely separate privacy policies and tk333 is not responsible for their data collection practices. Before visiting any external site, you are advised to read its own privacy policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time due to changes in the service or legal requirements. Before any changes take effect, we will notify users clearly on the site and the "Last Updated" date at the top of the page will be changed. Continued use of the site after changes have been made will be taken as acceptance of the new policy. You are advised to check this page regularly.

Answers to any questions related to our services can be found on the FAQ page, where detailed responses to common queries are provided.

11. Contact

To ask any question about this Privacy Policy, request a correction to your information, or submit a complaint, contact us through the following: